---
title: "Hubshots Episode 175: Contact Cleanliness, Contact Smarts"
description: This episode we chat about recording a live podcast, about podcasting. Plus more on keeping your database contact list clean.
---

[XEN Digital Marketing and HubSpot Blog ](https://www.xen.com.au/blog)

# [Hubshots Episode 175: Contact Cleanliness, Contact Smarts](https://www.xen.com.au/blog/hubshots-episode-175-contact-cleanliness-contact-smarts)

 Written by [XEN Systems](https://www.xen.com.au/blog/author/xen-systems) | October 16, 2019

## Welcome to [Episode 175 of Hubshots](https://hubshots.com/episode-175/)!

APAC's number 1 HubSpot focussed podcast - where we discuss HubSpot tips & tricks, new features, and strategies for growing your marketing results.

We hope you enjoy the podcast [as much as HubSpot's CEO, Brian Halligan does](https://www.hubshots.com/episodes/episode-100).

This episode we chat about recording a live podcast, about podcasting. Plus more on keeping your database contact list clean.

Listen to the episode here: [https://soundcloud.com/hubshots/175-contact-cleanliness-contact-smarts/](https://soundcloud.com/hubshots/175-contact-cleanliness-contact-smarts/)

HubShots, the podcast for marketing managers and sales professionals who use HubSpot, hosted by Ian Jacob from [Search & Be Found](https://www.searchandbefound.com.au/) and Craig Bailey from [XEN Systems](https://xen.com.au/).

Subscribe to our YouTube channel here: [https://www.youtube.com/channel/UCD3Uo4X-IxPJLE8ygPDQhNQ](https://www.youtube.com/channel/UCD3Uo4X-IxPJLE8ygPDQhNQ)

Subscribe to our Spotify channel here: [https://open.spotify.com/show/7oee8w41riN5aRNrLKT2ar](https://open.spotify.com/show/7oee8w41riN5aRNrLKT2ar)

Join the Facebook group here: [https://www.facebook.com/groups/hubshots/](https://www.facebook.com/groups/hubshots/)

Follow us on Twitter here: [https://twitter.com/hubshots](https://twitter.com/hubshots)

Follow us on Instagram here: [https://www.instagram.com/hubshotspodcast/](https://www.instagram.com/hubshotspodcast/)

Follow us on LinkedIn here: [https://www.linkedin.com/company/hubshots/](https://www.linkedin.com/company/hubshots/)

**Recorded**: Thursday 26 September 2019 | **Published**: Monday 14 October 2019

## Shot 1: Inbound Thought of the Week

### Sydney HubSpot User Group HugCast

The HugCast was last night at the Sydney HubSpot User Group. A lot of fun with Moby, Ian and Craig recording a podcast about podcasting live in front of the HUG audience.

You can view the slide deck here:

[https://docs.google.com/presentation/d/17jXNPOM4M6rH99rwx97vZbNoEcQkThrrtgQoaGbtcr4/edit?usp=sharing](https://docs.google.com/presentation/d/17jXNPOM4M6rH99rwx97vZbNoEcQkThrrtgQoaGbtcr4/edit?usp=sharing)

## Shot 2: HubSpot Marketing Feature of the Week

Find hard bounce contacts:

[https://www.hubspot.com/product-updates/keep-your-database-clean-by-creating-a-list-of-hard-bouncing-contacts](https://www.hubspot.com/product-updates/keep-your-database-clean-by-creating-a-list-of-hard-bouncing-contacts)

Make sure you tick this option for added insight:

Better yet, run NeverBounce over your database before you ever sound out an email.

[https://neverbounce.com/](https://neverbounce.com/)

The first tip here about adding a Meeting link to contacts you own is really good:

[https://blog.hubspot.com/customers/4-hacks-to-simplifying-your-workflow](https://blog.hubspot.com/customers/4-hacks-to-simplifying-your-workflow)

## Shot 3: HubSpot Sales Feature of the Week

You might think this is a marketing feature, but I think it is going to help out sales teams even more:

[https://www.hubspot.com/product-updates/collect-contact-information-without-disabling-cookie-tracking-on-your-forms](https://www.hubspot.com/product-updates/collect-contact-information-without-disabling-cookie-tracking-on-your-forms)

Especially at tradeshows, events, etc

## Shot 4: HubSpot Gotcha of the Week

Not being able to see who could also be responding to messenger conversations.  Had one of our customers and myself responding to a customer enquiry.  Only when the conversation ended did I realise that our client started to respond!

## Shot 5: Marketing Tip of the Week

A tool from Google: Find My Audience [https://www.thinkwithgoogle.com/feature/findmyaudience/](https://www.thinkwithgoogle.com/feature/findmyaudience/)

Find My Audience helps you understand who your most valuable customers are on YouTube — so you can discover new audiences and learn how to reach them individually with relevant messages.

Find My Audience will help you:

- FIND: Identify new audiences that match your current business goals, whether you’re focused on building awareness or growing consideration.
- IDENTIFY: Get insights into your unique audiences’ interests, habits, and what they’re actively planning to purchase.
- BUILD your YouTube audience strategy with your free and shareable audience profile

## Shot 6: Insight of the Week

Where do podcasts fit in the sales and marketing funnel?

There are a number of considerations including:

- Industry
- Size of your business
- Format you want to use

Here’s how we consider HubShots in terms of our marketing funnel.

## Shot 7: App of the Week

Overcast [https://overcast.fm/](https://overcast.fm/)

Our favourite podcast player!

## Shot 8: Resource of the Week

[https://www.semrush.com/blog/guide-to-biggest-seo-myths-on-web/](https://www.semrush.com/blog/guide-to-biggest-seo-myths-on-web/)

## Shot 9: Quote of the Week

“I view life as one big adventure. I’m always learning, and finding new things to try and challenges to overcome.” – Sir Richard Branson

## Shot 10: Bonus Links of the Week

[https://blog.hubspot.com/customers/hubspot-automations-for-the-buyers-journey](https://blog.hubspot.com/customers/hubspot-automations-for-the-buyers-journey)

Please rate and leave us some feedback as this helps us improve and reach more marketers.

[View full post](https://www.xen.com.au/blog/hubshots-episode-175-contact-cleanliness-contact-smarts)

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