HubShots Episode 129: Interview with Michael Redbord about Customer Service Culture and Mindset
In this episode, we chat with the head of HubSpot's Service Hub, Michael Redbord about service mindset and customer centric strategy.
Each week we share our latest digital marketing and HubSpot experiments, findings, tips and strategies.
In this episode, we chat with the head of HubSpot's Service Hub, Michael Redbord about service mindset and customer centric strategy.
In this episode, Craig and Ian take another look at Conversations (Inbox) in HubSpot Service Hub, think through a few Chat related thoughts from Jon Dick, and ponder the amount of time we spend on soc
Through messenger applications, customers are able to talk “directly” to the business or brand whenever they have inquiries or issues that need to be resolved as quickly as possible.
Having good customer service is a great way to distinguish yourself from competitors. Here we share some insight to help your business provide good customer service and what you can do to make sure it
In this episode, Ian and Craig chat about the strong link between business growth and customer service, HubSpot's new bot filtering setting (you should turn it on), Google My Business's new features,
In this episode there are a lot of learnings lol. Seriously though, the Moz analysis of Google Search User behaviour is fascinating, and we spend a ton of time going through some HubSpot marketing and
In this edition we dive into Old versus New, Google rolling out a major algorithm update, HubSpot Form Translations and more!
This edition we dive into Creating simple Training, Using Smart Rules in emails, HubSpot Sales Pro clarity on pricing and switching users, and more!
In this edition we dive into HubSpot personalisation, smart content tips and strategies, how people read online in 2021, so many bonus links, and more!
XEN partners with sales and marketing teams in B2B technology companies to deliver strategy, implement marketing technology and drive business growth through digital marketing campaigns.
HubShots is the podcast for marketing managers and sales leaders who use HubSpot. Listen to the latest episode here.
XEN is a HubSpot Gold Certified Partner since 2016.
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